FAQs
Everyday Questions
Q: What payment methods do you accept?
A: - Credit card (3% charge), debit card, check, cash
Q: What chemical products do you sell?
A; - PristineBlue, Regal, Leisure Time, Natural Chemistry
Q: Do you install in ground and above ground pools?
A: -we only install above grounds but service both
Q: What areas do you service?
A: -anything within a 20 mile range of Pacific
Q: Do you test water?
A: - Yes, $3 per test
Q: Do you do leak detection in pools?
A: - no we don't
Q: Do you do landscaping or decking for pools?
A: - no we don't
Cloudy Water?
Cause- Dirt, dead algae or dead bacteria
Remedy- Shock with 10 milliliters (or 2 teaspoons) of PristineExtra® per 100 gallons of water, filter 2 hours then clean the filter.
Cause- Failure to shock after each use
Remedy- Shock with 5 milliliters (or 1 teaspoon) of PristinePower® per 100 gallons of water.
Cause- Water out of balance
Remedy- Test pH and alkalinity and adjust as needed.
Cause- Insufficient filtration
Remedy- Increase filtration cycles.
Cause- Failure to use PristineCheck® in start up or PristineClear® in maintenance steps
Remedy- Follow directions in Start Up and Every Two Weeks